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Big Apple Donuts & Coffee
Career seekers, ignite change at Big Apple Donuts & Coffee. Since 2007, we’ve led the premium donut retail wave in South East Asia. Embrace a career that blends curiosity, compassion, and strategic impact. Join us to make a difference while crafting your path.
Step into a fulfilling profession at Big Apple Donuts & Coffee. Our journey, from 2007, reshaped South East Asia’s donut scene. Curiosity, compassion, and strategic action define careers here. Be the change with us.
HQ
IT EXECUTIVE
Job Description
- Provide comprehensive IT support and resolve technical issues.
- Oversee and manage IT infrastructure to ensure optimal performance.
- Lead and execute IT project implementations.
- Ensure network security and provide ongoing network support.
- Offer expert support for software applications and systems.
Requirement
- A Bachelor’s Degree or Diploma in Computer Science, Information Technology, or any other related field.
- 2-4 years of relevant experience, preferably within the F&B industry.
- Proficiency in network management, cybersecurity, and system administration.
- Strong analytical, troubleshooting, and problem-solving skills.
- Demonstrated ability to manage IT projects and meet established deadlines.
FIT OUT / STORE DESIGNER
Job Description
- Coordinating with the mall and relevant stakeholders for drawing submissions.
- Oversee fit-out coordination with the mall’s Fit-Out team.
- Managing internal coordination for M&E drawings and ensuring compliance through site visits.
- Conduct meetings and engaging with stakeholders to ensure design and regulatory compliance.
- Managing the fit-out process, implementing cost-saving measures, and fostering technical collaboration.
- Demonstrating adaptability in taking on additional responsibilities as needed.
Requirement
- A Bachelor’s Degree or Diploma in Architecture, Interior Design, or any other related field.
- 2-4 years of relevant experience, preferably within the F&B industry.
- Experienced in Project Management.
- Good communication & interpersonal skills.
- AutoCAD and Computer literate.
- Proficient in both written and spoken English & Bahasa Malaysia. Mandarin speaker is an added advantage.
OPERATION EXECUTIVE
Job Description
- Execute all tasks assigned by the Operations Manager to ensure the efficient functioning of the outlet.
- Oversee and supervise outlet staff, ensuring effective management of stock levels and usage.
- Monitor and manage daily business operations and staffing arrangements at the outlet.
- Provide coaching and training to outlet staff on customer service and product knowledge.
- Demonstrate strong motivational skills to maintain staff engagement and performance.
- Apply problem-solving skills to resolve issues quickly, with basic knowledge of kitchen equipment.
- Review outlet expenditures and implement proactive strategies to ensure financial targets are achieved.
- Develop and implement growth strategies and assist the Manager in scheduling and time management.
- Adapt to and tackle challenges as the business continues to grow and evolve.
- Be a dynamic individual eager to learn and grow alongside the company.
- Foster collaboration and teamwork across departments and with other staff members.
Requirement
- A Qualification in Pastry and Bakery, Culinary Arts, or any other related field.
- A Diploma in Administrative or Hotel Management, or any other related field.
- Minimum 2 years of work experience in the F&B / Retail industry.
- Proficiency in Microsoft Office (Excel) is an added advantage.
- Having barista skills would be an added advantage.
OPERATION ASSISTANT
Job Description
- Execute all tasks assigned by the Operations Manager to ensure the efficient functioning of the outlet.
- Oversee and supervise outlet staff, ensuring effective management of stock levels and usage.
- Monitor and manage daily business operations and staffing arrangements at the outlet.
- Provide coaching and training to outlet staff on customer service and product knowledge.
- Demonstrate strong motivational skills to maintain staff engagement and performance.
- Apply problem-solving skills to resolve issues quickly, with basic knowledge of kitchen equipment.
- Review outlet expenditures and implement proactive strategies to ensure financial targets are achieved.
- Develop and implement growth strategies and assist the Manager in scheduling and time management.
- Adapt to and tackle challenges as the business continues to grow and evolve.
- Be a dynamic individual eager to learn and grow alongside the company.
- Foster collaboration and teamwork across departments and with other staff members.
Requirement
- A Qualification in Pastry and Bakery, Culinary Arts, or any other related field.
- A Diploma in Administrative or Hotel Management, or any other related field.
- Minimum 2 years of work experience in the F&B / Retail industry.
- Proficiency in Microsoft Office (Excel) is an added advantage.
- Having barista skills would be an added advantage.
OUTLET
SERVICE CREW
Job Description
- Ensure day-to-day outlet operations are carried out smoothly.
- Greet and attend to customers’ requests.
- Taking orders & serving customers.
- Recommend items to customers with add-on items or promote other products.
- Maintain outlet cleanliness & product quality.
- Check and report on any damaged goods.
- Update work reports & documents.
- Team player.
Requirements
- Minimum SPM qualifications.
- Applicants with the legal right to work in Malaysia.
- Flexible to work overtime, shifts, weekends, & public holidays (6 days a week).
- Ability to stand for long amounts of time & work in a fast-paced environment.
- Positive attitude & commitment to customer satisfaction.
- With or without experience, as training will be provided.
- Punctual & reliable.
Hiring Locations
- Nationwide (Peninsular & East Malaysia).
PRODUCTION CREW
Job Description
- Ensure day-to-day outlet operations are carried out smoothly.
- Greet and attend to customers’ requests.
- Taking orders & serving customers.
- Recommend items to customers with add-on items or promote other products.
- Maintain outlet cleanliness & product quality.
- Check and report on any damaged goods.
- Update work reports & documents.
- Team player.
Requirements
- Minimum SPM qualifications.
- Applicants with the legal right to work in Malaysia.
- Flexible to work overtime, shifts, weekends, & public holidays (6 days a week).
- Ability to stand for long amounts of time & work in a fast-paced environment.
- Positive attitude & commitment to customer satisfaction.
- With or without experience, as training will be provided.
- Punctual & reliable.
Hiring Locations
- Nationwide (Peninsular & East Malaysia).
TRAINEE
Job Description
- Ensure day-to-day outlet operations are carried out smoothly.
- Greet and attend to customers’ requests.
- Taking orders & serving customers.
- Recommend items to customers with add-on items or promote other products.
- Maintain outlet cleanliness & product quality.
- Check and report on any damaged goods.
- Update work reports & documents.
- Team player.
Requirements
- Minimum SPM qualifications.
- Applicants with the legal right to work in Malaysia.
- Flexible to work overtime, shifts, weekends, & public holidays (6 days a week).
- Ability to stand for long amounts of time & work in a fast-paced environment.
- Positive attitude & commitment to customer satisfaction.
- With or without experience, as training will be provided.
- Punctual & reliable.
Hiring Locations
- Nationwide (Peninsular & East Malaysia).
INTERNSHIP
Job Description
- Ensure day-to-day outlet operations are carried out smoothly.
- Greet and attend to customers’ requests.
- Taking orders & serving customers.
- Recommend items to customers with add-on items or promote other products.
- Maintain outlet cleanliness & product quality.
- Check and report on any damaged goods.
- Update work reports & documents.
- Team player.
Requirements
- Minimum SPM qualifications.
- Applicants with the legal right to work in Malaysia.
- Flexible to work overtime, shifts, weekends, & public holidays (6 days a week).
- Ability to stand for long amounts of time & work in a fast-paced environment.
- Positive attitude & commitment to customer satisfaction.
- With or without experience, as training will be provided.
- Punctual & reliable.
Hiring Locations
- Nationwide (Peninsular & East Malaysia).
Company size
- 100 – 500 Employees
Average Processing Time
- 2 weeks
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